We're still trying to track down the cause of this.
Can you tell me how to add a number? I'm not seeing where I actually would do this. Also, while I get messages and can check my caller i.d. for the phone number, I understand it could just be a spoofed number. Is there a way to call them "safely" through Bobrtc to verify it before submitting it?
Your account meets only 1 of 2 requirements to be able to add numbers to the queue. You have 500+ XP, but your account must be older than 90 days. Once you have met both requirements, an Add Number button will appear. Also, there's no way to test a number on BobRTC before submitting. That would open us up to people calling non-scammers.