I've lost all my minutes :-(

@MistressScambait:bobrtc.tel
@MistressScambait:bobrtc.tel 

I've migrated to the new place and have lost all my minutes and XP.  Can someone help me, please?  ty.

 

@yaliqmadiq:bobrtc.tel
@yaliqmadiq:bobrtc.tel kinghunterhighroller

Sure thing.   Can you get on Element/Matrix and join the #bobgeneral channel?

 

@yaliqmadiq:bobrtc.tel
@yaliqmadiq:bobrtc.tel kinghunterhighroller

Ok we've identified the problem.  Your old user ID had a _ underscore in it.  You re-registered without that underscore so it did not migrate your account.

 

We manually combined the accounts back into your original one.  Please log out of BobRTC and back in for this to take effect.


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